Privacy and your information
The estimate comes first. Share contact details when you want the team to discuss your request, not to unlock a price.
Information in a service request
A cleaning estimate uses the service, home layout, postal code and preferred frequency. A callback request adds a phone number. A specialist-service request may also include a short description of the work. If you contact us directly or arrange a booking, you may provide a name, email, full service address and access instructions. Do not include payment-card details, identity documents or unrelated sensitive information in a general enquiry.
Why we use it
We use request and booking information to respond, review service availability, confirm the work and price, arrange access, deliver the agreed service and handle follow-up concerns. A quote request is not automatic agreement to unrelated marketing.
Website and source measurement
Where enabled, website measurement helps us understand which services and pages lead to requests and where the quote process is difficult to use. Source parameters can distinguish an advertisement from an organic or referral visit. Contact details, service addresses, postal codes and the contents of your message are kept out of the new quote-funnel measurement events. A phone-button click does not establish that a call connected.
Optional analytics and advertising
Optional analytics or advertising measurement is separate from information needed to respond to your request. The rebuilt measurement integration defaults to off unless the relevant consent is provided. Opening a page or requesting a callback is not treated as consent to every tracking purpose. Cookie and browser controls are explained on the cookies page.
Who may need the information
Information necessary to operate a requested service may be handled by the team arranging it, the service provider performing it, and providers supporting hosting, communications, scheduling or payment. Share only what is needed for the relevant purpose. Optional analytics and advertising providers have a separate role from the team handling your service request. This website does not sell your personal information.
Protection, retention and your choices
Access should be limited to the people and providers who need information for the relevant task. No information system can be guaranteed risk-free. Service records may need to be retained for the request, booking, accounting, legal or dispute-handling purpose that applies. Contact us to ask about access, correction, applicable retention, deletion or withdrawal of marketing consent; legal obligations may affect what can be deleted immediately.
No customer account required
The rebuilt acquisition website has no customer registration, password-reset, shopping-cart or checkout requirement. Removing these customer-facing features does not erase existing service records or the administration of the website. Any separate service you choose to open has its own account and privacy arrangements.
Privacy questions
Contact MintHome at info@mintcanada.one with your privacy question. Describe the request or record involved without sending unnecessary sensitive information. Current regional contact details are provided on the contact pages.