Privacy and your information
You can see an estimate before providing contact details. Share your number when you want our team to discuss your request.
Information in a service request
A cleaning estimate uses the service, home layout, postal code and preferred frequency. A callback request adds a phone number. A specialist-service request may also include a short description of the work. If you contact us directly or arrange a booking, you may provide a name, email, full service address and access instructions. Do not include payment-card details, identity documents or unrelated sensitive information in a general enquiry.
Why we use it
We use request and booking information to respond, review service availability, confirm the work and price, arrange access, deliver the agreed service and handle follow-up concerns. A quote request is not automatic agreement to unrelated marketing.
How website analytics are used
Where enabled, website analytics help us understand which pages lead to enquiries and where the estimate form is difficult to use. They can also indicate whether a visit came from an ad, a search result or another website. Analytics events from the estimate form do not include your contact details, service address, postal code or message.
Optional analytics and advertising
Optional analytics and advertising tracking are separate from the information needed to answer your request. This tracking is off by default unless you provide the relevant consent. Opening a page or requesting a callback does not mean agreeing to all tracking. Our cookies policy explains cookie and browser controls.
Who may need the information
The team arranging your service, the person providing it, and companies supporting our website, communications, scheduling or payments may need relevant information to carry out their work. Share only what is needed. Optional analytics and advertising providers are separate from the team handling your request. This website does not sell your personal information.
Protection, retention and your choices
Access to your information should be limited to the people and providers who need it for their work. No system can be guaranteed risk-free. We may need to keep service records for enquiries, bookings, accounting, legal requirements or disputes. Contact us about accessing, correcting or deleting information, how long it is kept, or withdrawing marketing consent. Legal obligations may prevent immediate deletion.
No customer account required
You do not need to register, reset a password, use a shopping cart or check out to request a cleaning estimate. Offering this without an account does not delete existing service records or website administration records. Any separate service you choose to use has its own account and privacy arrangements.
Privacy questions
Contact MintHome at info@mintcanada.one with your privacy question. Describe the request or record involved without sending unnecessary sensitive information. Current regional contact details are provided on the contact pages.