Terms of Service
Services Provided
Mint Cleaning Services Ltd. provides residential and commercial cleaning services in:
- Greater Toronto Area (GTA)
- Greater Vancouver Area (GVA)
All services are subject to availability, booking confirmation, and local staff scheduling.
Booking & Quotes
- Quotes submitted through our Get Quote or Contact Form are estimates only.
- A booking is confirmed only after we contact you and agree on the date, time, price, location, and service scope.
- Prices may vary depending on the actual condition, size of the space, location, and additional cleaning requirements.
Rescheduling and Cancellations
- To reschedule or cancel your appointment:
- Please notify us at least 24 hours in advance.
- Same-day cancellations may be subject to a fee to cover staff scheduling and travel arrangements.
- We may reschedule services due to weather conditions, staff availability, or emergencies in either Toronto or Vancouver service regions.
Access to Property
You are responsible for ensuring that we have safe and timely access to your property.
If we cannot access the location at the scheduled time, this may be treated as a late cancellation.
Service Limitations
Our services may not include hazardous or unsafe tasks, such as:
- Mold remediation
- Biohazard cleanup
- Pest-infested environments
- Heavy lifting beyond safe limits
We reserve the right to refuse service if the environment is unsafe for our team.
Payments
Payments are processed after services are completed, unless otherwise arranged.
Payment methods and invoicing may vary slightly depending on the service location (Toronto or Vancouver).
We do not store payment card information; payments may be securely processed through third-party providers.
Satisfaction Guarantee
If you are not satisfied with the cleaning results:
- Please contact us within 24 hours
- We may offer a re-clean or assessment based on the situation and staff availability in your area
This guarantee does not apply to permanent stains, structural issues, or conditions beyond normal cleaning scope.
Liability
Mint Cleaning Services Ltd. carries liability insurance.
We are not responsible for:
- Pre-existing damage
- Items not securely stored or mounted
- Damage resulting from unstable furniture or fixtures
- Normal wear and tear
Please secure valuables and delicate items prior to cleaning.
Website Use
You agree not to misuse the Site by attempting to:
- Interrupt website functionality
- Access data without authorization
- Copy or redistribute content without permission
All content on https://mintcanada.one
is owned by Mint Cleaning Services Ltd. unless otherwise stated.
Third-Party Links
The Site may contain links to third-party websites.
We are not responsible for the content or practices of these external sites.
Privacy
Use of the Site is also governed by our Privacy Policy and Cookies Policy, which describe how we collect and handle personal information.
Changes to Terms
We may update these Terms periodically.
Changes will be posted on this page with a revised “Last updated” date.
Contact Us
For questions or concerns, contact:
Mint Cleaning Services Ltd.
Email: info@mintcanada.one
Website: https://mintcanada.one